Value Creating Service Systems

For those who follow this blog, I thought you might wish to know that I will be blogging more on my personal website - http://ireneng.com

So I'm back in my home country Malaysia and of course, my friends on social media will have to live with food porn. Being a foodie, my...

Today's corporations use IT to be incredibly efficient and effective. There are IT systems for finance, accounting, inventory managemen...

As a workshop participant at the NSF workshop  (http://ccss.ucmerced.edu/nsf-workshop-attendee-info/), I  presented what I consider to be th...

We live in a world today where data belongs to those who collect it. So even though it's data about me, for example, if it's my pu...

Once a year, I take my team on an 'away' day to discuss the past year, the coming year and do some brainstorming and planning. I tho...

It has been a long time since I posted any content on this blog (did a few announcements, but no substantial content). So I thought I shou...